STM currently has three means of support — our new FAQ (see below), by phone, and by email. If your question is not answered in the FAQ section below, then please visit our Contact us section and submit your question or issue.
For more information about our service police, visit our TOS section.
Frequently Asked Questions:
Q: I have a Mac and I can't hear the Ice Man's (or Dollar Man's) recordings. What can I do?
A: If you can hear other sounds from your speakers (music, news, etc.from other sites, you may need a plug-in. Here's a link for a free Mac plug-in.
Q: I upgraded FireFox, and now I can't hear the audio on your (or other) sites. How do I fix this?
A: You probably need a FireFox plug-in. If that's the case, the fix is easy.
Click here. This will take you to plug-in page at the FireFox site. Once there, click the big green button that says "Add to FireFox." After you clcik it, a small window will open. In that window, click the "Install now" button. This will make the plug-in will install. You will then be asked if you want to restart FireFox to make it work. CHoose Yes, and that should do it.
STM currently has three means of support — our new FAQ (see below), by phone, and by email. If your question is not answered in the FAQ section below, then please visit our Contact us section and submit your question or issue.
For more information about our service police, visit our TOS section.
Frequently Asked Questions:
Q: I have a Mac and I can't hear the Ice Man's (or Dollar Man's) recordings. What can I do?
A: If you can hear other sounds from your speakers (music, news, etc.from other sites, you may need a plug-in. Here's a link for a free Mac plug-in.
Q: I upgraded FireFox, and now I can't hear the audio on your (or other) sites. How do I fix this?
A: You probably need a FireFox plug-in. If that's the case, the fix is easy.
Click here. This will take you to plug-in page at the FireFox site. Once there, click the big green button that says "Add to FireFox." After you clcik it, a small window will open. In that window, click the "Install now" button. This will make the plug-in will install. You will then be asked if you want to restart FireFox to make it work. CHoose Yes, and that should do it.